• Photo of a Dialogue in Silence guide gesturing "Silence" outside the Dialoghaus in Hamburg

Data Privacy Policy

We are very pleased about your interest in our company. Dialogue Social Enterprise GmbH takes the protection of your personal data in connection with the use of the website www.dialogue-se.com ("Website") very seriously. The use of the Internet page of Dialogue Social Enterprise GmbH is possible without any indication of personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data may be necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always in accordance with the General Data Protection Regulation and in accordance with the GmbH applicable country-specific data protection regulations. By means of this data protection declaration, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. In addition, data subjects are informed about their rights by means of this data protection declaration.

As the controller, Dialogue Social Enterprise GmbH has implemented numerous technical and organisational measures to ensure the most complete protection of the personal data processed via this website. However, Internet-based data transfers can generally have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, each data subject is free to transmit personal data to us in alternative ways, such as by telephone.

1. Definitions

The data protection declaration of Dialogue Social Enterprise GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand, both for the public and for our customers and business partners. In order to ensure this, we would like to explain the terms used in advance.

We use, among other things, the following terms in this Privacy Policy:

a) Personal Data
Personal data is any information relating to an identified or identifiable natural person (hereinafter 'data subject'). Identifiable is a natural person who, directly or indirectly, directly or indirectly, by means of an identifier such as a name, identification number, location data, an online identifier or one or more special characteristics, which are of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

b) Data Subject
The data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing
Processing is any operation or series of operations carried out with or without the aid of automated procedures in connection with personal data such as the collection, organization, ordering, storage, adaptation or modification, the reading, querying, use, disclosure by transmission, distribution or any other form of provision, reconciliation or linking, restriction, deletion or destruction.

d) Restriction of Processing
Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

e) Profiling
Profiling is any type of automated processing of personal data consisting in the use of such personal data to assess certain personal aspects relating to a natural person, in particular to address aspects of the analysis or predict this natural person's work performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation.

f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that such additional data information is kept separately and subject to technical and organizational measures to ensure that the personal data is not assigned to an identified or identifiable natural person.

g) Person Responsible or Controller
The person responsible or controller for the processing is the natural or legal person, authority, body or other body that decides alone or jointly with others on the purposes and means of the processing of personal data. Where the purposes and means of such processing are specified by Union law or the law of the Member States, the controller or the specific criteria for his designation may be laid down in accordance with Union law or the law of the Member States.

h) Processor
Processor is a natural or legal person, authority, body or other body that processes personal data on behalf of the controller.

i) Recipient
The recipient is a natural or legal person, authority, body or other body to which personal data are disclosed, whether or not it is a third party. However, authorities which may receive personal data under a particular investigation under Union or Member State law shall not be deemed to be recipients.

j) Third Party
Third party shall be a natural or legal person, authority, body or other body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor to process the personal data.

k) Consent
Consent is any expression of intent made by the data subject voluntarily in an informed and unequivocal manner in the form of a declaration or other unambiguous affirmative action by which the data subject unequivocally indicates that it agrees to the processing of the personal data concerning it.2. Name and Address of the Controller

The person responsible for the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union and other provisions of a data protection law nature is:

Dialogue Social Enterprise GmbH
Alter Wandrahm 5
20457 Hamburg
Germany

Phone: + 49 (0) 40 300 923 20

Email: info(at)dialogue-se.com

Website: https://www.dialogue-se.com/

3. Name and Address of the Data Protection Supervisor

The data protection officer of the controller is:

H

Herr Frank Gundlach

GCS - Geno Corporate Services GmbH
Türkenstraße 22, 80333 München
Telefon: +49 89 2868-5180

E-Mail: datenschutz@dialogue-se.com

Any data subject can contact our Data Protection Officer directly at any time with any questions or suggestions about data protection.

4. Cookies

The websites of Dialogue Social Enterprise GmbH use cookies. Cookies are text files that are stored on a computer system via an internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows the websites and servers visited to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

By using cookies, Dialogue Social Enterprise GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized in the sense of the user. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to facilitate the use of our website for users. For example, the user of a website that uses cookies does not have to re-enter his access data every time he visits the website, because this is taken over by the website and the cookie stored on the user's computer system.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

The cookies used by this website can be found in the Cookie Declaration.

5. Collection of General Data and Information

The website of Dialogue Social Enterprise GmbH collects a number of general data and information with each call-up of the website by a data subject or an automated system. This general data and information is stored in the server's log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system enters our website (so-called referrers), (4) the sub-websites, which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used to prevent attacks on our information technology systems.

When using this general data and information, Dialogue Social Enterprise GmbH does not draw any conclusions about the data subject. Rather, this information is needed in order to (1) deliver the contents of our website correctly, (2) to optimize the contents of our website as well as the advertising for it, (3) the long-term functioning of our information technology systems. and the technology of our website, and (4) to provide law enforcement agencies with the information necessary for law enforcement in the event of a cyberattack. This anonymously collected data and information is therefore evaluated by Dialogue Social Enterprise GmbH on the one hand statistically and further with the aim of increasing data protection and data security in our company in order to ultimately achieve an optimal level of protection. for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Article 6 I lit. a GDPR serves as the legal basis for our company for processing operations where we obtain consent for a specific processing purpose. Where the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, in the case of processing operations necessary for the supply of goods or the provision of any other performance or consideration, the processing is based on Article 6 I lit. b GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfilment of tax obligations, the processing is based on Article 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or any other natural person. This would be the case, for example, if a visitor to our company were injured and his name, age, health insurance data or other vital information were then passed on to a doctor, hospital or other third party. The processing would then be based on Article 6 I lit. d GDPR. Ultimately, processing operations could be based on Article 6 I lit. f GDPR. This legal basis is the basis for processing operations which are not covered by any of the above legal bases where the processing is necessary to safeguard the legitimate interest of our company or a third party, provided that the interests of the fundamental rights and freedoms of the person concerned. We are allowed to process such processing operations in particular because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, GDPR).

6. Possibility of Contact via the Website

Due to legal regulations, the website of Dialogue Social Enterprise GmbH contains information that enables a quick electronic contact to our company as well as direct communication with us, which also provides a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller via e-mail or a contact form, the personal data transmitted by the data subject will be automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller shall be stored for the purpose of processing or contacting the data subject. This personal data will not be passed on to third parties.

This paragraph complies with the requirements of Art. 5 GDPR.

7. Routine Deletion and Blocking of Personal Data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or if this is the case by the European legislator or another legislator has been provided for in laws or regulations to which the controller is subject.

If the purpose of the storage expires or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be processed routinely and in accordance with the legal requirements of the regulations are blocked or deleted.

8. Data Subject's Rights

a) Right to Access
Each data subject shall have the right to access the personal data concerning him/her that are being processed by the controller.

b) Right to Rectification
Any person concerned by the processing of personal data shall have the right granted by the European legislator to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing. If a data subject wishes to make use of this right of rectification, he or she may at any time contact an employee of the controller.

c) Right to Erasure (right to be forgotten)
Any person concerned by the processing of personal data shall have the right granted by the European legislator to require the controller to delete the personal data concerning him/her without delay, provided that: one of the following reasons, to the extent that processing is not necessary:

  • The personal data have been collected for such purposes or processed in any other way for which they are no longer necessary.
  • The data subject withdraws his consent, on which the processing was based in accordance with Article 6(1) (a) GDPR or Article 9(2) (a) GDPR, and there is no other legal basis for the processing.
  • In accordance with Article 21(1) of the GDPR, the data subject objects to the processing and there are no primary legitimate grounds for processing, or the data subject objects to the processing in accordance with Article 21(2) GDPR.
  • The personal data were processed unlawfully.
  • The erasure of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data were collected in relation to information society services offered in accordance with Article 8(1) OF the GDPR.
  • If one of the aforementioned reasons applies and a data subject wishes to request the deletion of personal data stored by Dialogue Social Enterprise GmbH, he or she may at any time contact an employee of the responsible. The employee of Dialogue Social Enterprise GmbH will arrange for the deletion request to be complied with immediately.
  • If the personal data has been made public by Dialogue Social Enterprise GmbH and our company is obliged as the controller in accordance with Art. 17 sec. 1 GDPR to delete the personal data, Dialogue Social Enterprise GmbH shall: Taking into account available technology and implementation costs, appropriate measures, including technical measures, to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to such personal data or copies or replicates of such personal data, unless the processing is required. The employee of Dialogue Social Enterprise GmbH will arrange the necessary measures in individual cases.

d) Right to Restrict Processing
Any person concerned by the processing of personal data shall have the right granted by the European legislator to require the controller to restrict the processing if one of the following conditions is met:

  • The accuracy of the personal data is disputed by the data subject for a period of time which enables the controller to verify the accuracy of the personal data.
  • The processing is unlawful; the data subject refuses to delete the personal data and instead demands the restriction of the use of the personal data.
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs it to assert, exercise or defend legal claims.
  • The data subject has lodged an objection to the processing in accordance with Article 21(1) of the GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.
  • If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Dialogue Social Enterprise GmbH, he or she may at any time contact the controller under the contact details above. The controller will arrange the restriction of processing.

e) Right to Data Portability
Any person concerned by the processing of personal data shall have the right granted by the European legislator, to receive the personal data relating to him or her, which have been made available to a controller by the data subject, in a structured, common and machine-readable format.

It also has the right to transfer such data to another controller without hindrance by the controller to whom the personal data have been provided, provided that the processing is subject to the consent given in accordance with Article 6(1) (a) GDPR or Article 9(2) (a) GDPR or on a contract pursuant to Article 6(1) (b) GDPR is based and the processing is carried out by means of automated procedures, provided that the processing is not necessary for the performance of a task which is in the public interest or in the exercise of official authority, which has been delegated to the controller.

Furthermore, in the exercise of his right to data portability under Article 20(1) GDPR, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is not the case technically feasible and unless this affects the rights and freedoms of other persons.

In order to assert the right to data portability, the data subject may at any time contact the controller under the contact details above.

f) Right to Object
Any person concerned by the processing of personal data shall have the right granted by the European legislator to, for reasons arising from his particular situation, at any time against the processing of personal data concerning him or her. To object to data provided on the basis of Article 6(1) (e) or f GDPR. This also applies to profiling based on these provisions.

Dialogue Social Enterprise GmbH will no longer process the personal data in the event of an objection, unless we can prove compelling legitimate grounds for the processing that are in the interests, rights and freedoms of the data subject or the processing serves to assert, exercise or defend legal claims.

In order to exercise the right to object, the data subject may contact the controller under the contact details above. The data subject is also free to exercise his right of opposition in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures in which technical specifications are used.

g) Right to Revoke Consent under Data Protection Law
Any person affected by the processing of personal data has the right granted by the European legislator to revoke his or her consent to the processing of personal data at any time.

If the data subject wishes to exercise his right to withdraw consent, he or she may at any time contact the controller under the contact details above.

9. Data Protection for Applications and in the Application Process

The controller collects and processes the personal data of applicants for the purpose of processing the application process and where it is necessary for hiring decisions. Processing can also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents by electronic means, for example by e-mail. If the controller concludes an employment contract with an applicant, the transmitted data is stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically deleted two months after notification of the cancellation decision, unless any other legitimate conflict with the interests of the controller. Other legitimate interests in this sense are, for example, an obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG).

10. Privacy Policy on the Use of Facebook

The controller has integrated components of the company Facebook on this website. Facebook is a social network. A social network is a social meeting place operated on the Internet, an online community that usually enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for exchanging opinions and experiences, or it can enable the Internet community to provide personal or business-related information. Facebook enables users of the social network to create private profiles, upload photos and network through friend requests, among other things. The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the United States or Canada, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland is responsible for the processing of personal data.

Each call to one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the internet browser is displayed on the information technology system of the data subject automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found under https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical procedure, Facebook will be informed of the specific sub-page of our website visited by the data subject.

If the data subject is logged in to Facebook at the same time, Facebook recognizes with each call-up of our website by the data subject and during the entire duration of the respective stay on our website, which specific sub-page website visits the data subject. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject presses one of the Facebook buttons integrated on our website, such as the “Like” button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data. Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged in to Facebook at the time of accessing our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If such transmission of this information to Facebook is not wanted by the data subject, the data subject can prevent the transmission by logging out of his Facebook account before calling up our website.

The data policy published by Facebook, which is available under de- de.facebook.com/about/privacy/ , provides information on Facebook's collection, processing and use of personal data. It also explains the settings that Facebook offers to protect the privacy of the data subject. In addition, different applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress a data transfer to Facebook.

11. Privacy Policy on the Use of YouTube

The controller has integrated components of YouTube on this website. YouTube is an Internet video portal that allows video publishers to set video clips for free and other users to view, review and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and TV shows, as well as music videos, trailers or videos made by users themselves are available on the internet portal.

YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland. Each call to one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser is displayed on the information technology system of the data subject automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. More information about YouTube can be found at www.youtube.com/yt/about/de/. As part of this technical procedure, YouTube and Google will be informed about which specific sub-page of our website is visited by the data subject.

If the data subject is logged in to YouTube at the same time, YouTube will recognize the specific sub-page of our website by calling up a sub-page containing a YouTube video, which specific subpage of our website the data subject is visiting. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google receive information via the YouTube component that the data subject has visited our website whenever the data subject is logged in to YouTube at the time of accessing our website; this takes place regardless of whether the data subject clicks on a YouTube video or not. If such transmission of this information to YouTube and Google is not wanted by the data subject, the data subject can prevent the transmission by logging out of his YouTube account before calling up our website.

The privacy policy published by YouTube, which can be accessed under www.google.de/intl/de/policies/privacy/ , provides information on the collection, processing and use of personal data by YouTube and Google.

12. Privacy Policy on the Use of Google Analytics (with Anonymization Function)

The controller has integrated the component Google Analytics (with anonymization function) on this website according to Art. 26 GDPR. Google Analytics is a web analytics service. Web analysis is the collection, collection and analysis of data on the behavior of visitors to websites. A web analysis service collects, among other things, data on which website a data subject has come to a website (so-called referrers), which subpages of the website have been accessed or how often and for which length of stay a data subject has been underside. A web analysis is mainly used for optimizing a website and for cost-benefit analysis of Internet advertising.

The operating company of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

The controller uses the addition "_gat._anonymizeIp" for web analysis via Google Analytics. By means of this addendum, the IP address of the internet connection of the data subject is shortened by Google and anonymised if access to our Internet pages from a Member State of the European Union or from another Contracting State of the Agreement on the European Economic Area.The controller uses the addition "_gat._anonymizeIp" for web analysis via Google Analytics. By means of this addendum, the IP address of the internet connection of the data subject is shortened by Google and anonymised if access to our Internet pages from a Member State of the European Union or from another Contracting State of the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor flows on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us, which show the activities on our website, and to further with the use of our website related services.

Google Analytics sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google will be able to analyze the use of our website. Each call-up to one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, the Internet browser is displayed on the information technology system of the automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical procedure, Google becomes aware of personal data, such as the IP address of the data subject, which, among other things, serves to help Google understand the origin of the visitors and clicks and subsequently pay commission sever.

The cookie is used to store personal information, such as the time of access, the place from which access was provided and the frequency of visits to our website by the data subject. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the data subject, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical procedure to third parties.

The data subject can at any time prevent the setting of cookies by our website, as already shown above (via the link: https://www.dialogue-se.com/cookie-declaration/ ), by means of a corresponding setting of the internet browser used and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the internet browser or other software programs.

Furthermore, the data subject has the possibility to object to the collection of the data generated by Google Analytics, relating to the use of this website and the processing of this data by Google and to prevent such data. To do this, the data subject must download and install a browser add-on under the https://tools.google.com/dlpage/gaoptout link. This browser add-on informs Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered a contradiction by Google. If the data subject's information technology system is later deleted, formatted or reinstalled, the data subject must reinstall the browser add-on in order to disable Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person who belongs to his or her sphere of power, it is possible to reinstall or reactivate the browser add-on.

Further information and Google's applicable privacy policy can be found at
https://policies.google.com/privacy?hl=de&gl=de and
https://marketingplatform.google.com/about/analytics/terms/de/ .
Google Analytics is explained in more detail https://marketingplatform.google.com/about/ this link.

13. Legitimate Interests in the Processing Pursued by the Controller or a Third Party

If the processing of personal data is based on Article 6 I lit. f GDPR is our legitimate interest in conducting our business for the benefit of all our employees and shareholders.

14. Legal or Contractual Provisions for the Provision of Personal Data; Required for the Conclusion of the Contract; Obligation on the Data Subject to Provide the Personal Data; Possible Consequences of Non-Provisioning

Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data, which must subsequently be processed by us.

For example, the data subject is obliged to provide us with personal data when our company enters into a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the data subject has provided personal data, the data subject must contact one of our employees. Our employee shall inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or whether it is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of personal data.

15. Newsletters and Electronic Notifications

We send newsletters, e-mails and other electronic notifications (hereinafter referred to as “newsletters”) only with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the consent of the user. Incidentally, our newsletters contain information about our services and us.

To register for our newsletters, it is generally sufficient to provide your email address. However, we can ask you to provide a name for the purpose of addressing you personally in the newsletter, or to provide further information if this is necessary for the purposes of the newsletter.

Double Opt-in Procedure:
The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.

Deletion and Restriction of Processing:
We can store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of a consent is confirmed at the same time. In the event of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist for this purpose alone (so-called "blocklist").

The logging of the registration process takes place on the basis of our legitimate interests for the purpose of proving that it has proceeded properly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure mailing system.

Notes on Legal Bases:
The newsletter is sent on the basis of the recipient's consent or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded based on our legitimate interests to demonstrate that it was carried out in accordance with the law.

Contents:
Information about us, our services, promotions and offers.

Analysis andSuccess Measurement:
The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, is initially collected.

This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our aim nor, if used, that of the shipping service provider to observe individual users. Rather, the evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The evaluation of the newsletter and the measurement of success take place, subject to the express consent of the user, on the basis of our legitimate interests for the purpose of using a user-friendly and secure newsletter system that serves both our business interests and the expectations of the users.

A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled or contradicted.

Processed Data Types:
Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), meta / communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content, access times). Affected persons: communication partner. Purposes of processing: direct marketing (e.g. by email or post). Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Opposition Option (opt-out):
You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options given above, preferably e-mail.

Used Services and Service Providers:

Mailchimp: Email Marketing Platform; Service provider: "Mailchimp" - Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA; Website: mailchimp.com; Data protection declaration:

https://mailchimp.com/legal/privacy/.

16. Existence of Automated Decision-Making

As a responsible company, we do not carry out automatic decision-making or profiling.

Status: August, 2021