Communication with Appreciation
Language is the expression and measure of successful inclusion of people with disabilities because it clarifies the thought and imagination of the speaker and creates a social reality. In the relationship with people with disabilities, there is often a high degree of uncertainty when it comes to terminology, using non-discriminatory language and learning how to dialogue. Participants will learn how to communicate with people with disabilities in a respectful, appropriate, and appreciative manner. Awareness emerges regarding ableism and negative language and how to avoid them.
- Gain confidence in conversing with people with disabilities
- Openness to address linguistic uncertainties and to ask questions for clarification
- Awareness of negative language, images, and discriminatory language
- Become familiar with communication support options such as non-verbal communication and plain language
Duration: 3 hours
Target Group: All those who interact with employees or customers with disabilities and who to be more aware and confident in appreciative communication
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